Lakeiya Portia Review of Wagner Portrait Group
Couldn t figure out how to edit or update my origi...
Couldn t figure out how to edit or update my original review so here s part 2! After my initial review the owner got back with me and said she would look at the photos and see what could be done. She apologized for the lack of customer i received. I appreciate her taking the time out to get back with me. It did take her some time to resolve the issue but honestly with running a business and graduation season upon us and so much going on in my personal life I hadn t realized how much time had passed. I wasn t upset by it or anything, but I figured I d be honest in my review because someone else may not be as cool with that as I am. She did offer to let me keep the photos and gave me a partial refund. I think it s beyond fair under the circumstances that they can t retake the pictures. Although I personally am not a 100% fan of one thing in the photos my daughter is beautiful and she still likes them. So everyone is happy and Wager and Penny did a great job of rectifying the situation, since we aren t able to do retakes. I truly appreciate what she did for me.
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