This dealership advertises itself as the largest B...

This dealership advertises itself as the largest BMW dealership in Colorado. The facilities are very nice. The staff are friendly and polite. They did provide a brand new demo for me when my car was in. They had on staff (this was years ago) two shop foremen who said they were familiar with my car (850) Those are some of the good things.

The not-so-good: Very expensive (but we already knew that). Slow--they had my car for weeks at a time and still didn't fix it. And, in spite of having the two shop foremen who'd been around for years, didn't know HOW to fix the car without spending thousands unnecessarily. My issue was with the pop-up headlights on the 850. Schomp didn't know how to fix them so wanted to replace EVERY POSSIBLE PART of the headlight system. At a cost of well over $2000 in parts and who knows how much labor. Turns out all it needed was ONE part (if you knew what you were doing). Problem was they didn't. And didn't care that their lack of expertise would result in unnecessary costs to me. As a service manager (from another dealership of another brand) told me, "I don't have mechanics here; I have parts replacers. We don't FIX things, we replace them". Appears to be the trend in the auto repair industry. It's not exclusive to Schomp.