The ICU nurses speak rudely to the patients family...

The ICU nurses speak rudely to the patients family.
I had an interaction with one of the nurses today. She couldn t be bothered to come from behind her desk to introduce herself, instead I had to ask who my dads nurse was.
Then after I have my meeting with the Dr, I ask her for the name of my dads case manager. She proceeds to interrogate me and my uncle why we need to know.
At one point I may have accidentally interrupted her but she had to problem pointing that out in a very rude manner.
She goes to her station and after nearly 10 mins of waiting I go out to see if she has the information I need just to hear her rudely say Can I help you?

I blew up! I only did it because as a healthcare professional, she shouldn t treat a patients family in this manner. She s a taller curly red head.