Shankar M

Review of Novotel Amsterdam

Nice upscale place conveniently located with good ...

Nice upscale place conveniently located with good rooms and a good restaurant, but I had a terrible time there, just this once.

Service unfortunately lets you down a bit, especially when the hotel is full. It was rather surprising that they could not arrange for a iron, apparently because the hotel was full. While I respect Novotel's high eco friendly standard, this was a big let down. I didn't expect this after paying a hefty amount for the room. The diver at the restaurant was also drab with very slow service... Like 20 minutes to just get a drink! This was my third time at this place, and clearly they were unable to manage the crowd.

The wildest was the elevators in the morning... Almost 20 minutes to come down because 2 elevators are out of service. It really does not get more difficult than this. I checked out 4 days early and moved to another hotel.

That said, it's still a nice place with one of the best breakfast you can get and is almost the first hop from the airport as you hit the city. I suppose it was just one bad experience for me.