Colae Jander

Review of Grand Casino Bern

We had booked a package with entry to the casino i...

We had booked a package with entry to the casino including Chinese dinner. None of the staff knew where the restaurant was for this package. We were sent back and forth 3 times until finally someone knew where we could eat. Very embarrassing for a supposedly upscale casino! Continue with the selection for the package. According to the Internet, it was so understandable for us that there are 4 different menus to choose from. Unfortunately, this was not the case. There was only 1 menu. Unfortunately, I couldn't eat this menu because I had allergies to this menu. If it had been written more understandably on the Internet that there is only this menu, I would not have made a reservation. Fortunately, I got an alternative. The rest got the menu. This was also not recommended. Unfortunately the menu had no taste at all. It was just a couple of pasta flavored with bouillon although it was advertised as sweet and sour. The portion was so small that everyone at the table was still hungry. Overall, this evening was a catastrophe. I will not book this package anymore. It's a shame.