They failed to deliver my order, despite for 3 wee...

They failed to deliver my order, despite for 3 weeks on end repeating that it had just came in and would be delivered the following week. They never contacted me once, I had to call every week to ask about my order. The final week it was supposed to be delivered they called to say it was cancelled and I would be refunded. They still have not refunded me, such extremely poor service - would recommend against using this service at all costs.