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jacqui rigby

3 years ago

Beautiful location on the beach, garden's and bird...

Beautiful location on the beach, garden's and birds lovely to see, staff excellent will do anything to make your stay the best, food very nice good choice with four different eating area's. BIG problem the cleanliness of the eating area's the main restaurant where you eat breakfast and dinner very dirty sausage on the floor for 2 days milk left on tables to be use by every guest that sits on that table not removed and replenish at the end of the breakfast poured back in to milk carton when I spoke to General Manager he answered why is it a problem table cloth with stains on it still on table four days later staff wiping tables with napkin guest had just wiped mouth on. A lot of S&D in hotel at least 10 cases I got to hear off in my 2 weeks stay. Hotel Kombo get your staff re-trained and your hygiene brought up to standard. I work for a hotel so I am aware how easy this is to resolve down to General Manager cutting wrong corners.

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