We had recently bought the business (Shears Ahead...

We had recently bought the business (Shears Ahead) from the previous owner, and we needed to get our Fire extinguishers certified. Aaron Smith called us during the 'Shut down" caused by COVID-19, and offered to meet us at the business ANYTIME to take care of our needs. He was very cordial, and professional, and understood the financial hit we hat taken due to the shutdown, and made special arrangements with us, so we could get the work done, and be in compliance with the Oregon's requirements, which we were very happy about.

He corresponded with us for quite some time, and was so professional, kind and patient with our needs at that time. He went way out of his way to do things NOBODY else would ever be wiling to do. I can't say enough about this representative of his company FIRST RESPONSE SECURITY. We will always be a loyal customer, and would never use anybody else at this point. He was informative, and knew the business very well, after having spent 19 years at that company alone. I would strongly encourage anybody in the greater Portland metro area, to take advantage of his knowledge base, professionalism, pricing & patience. He'll get all your needs met with affordable pricing, and inform you about any possible future needs to keep an eye on going forward.