As the title, avoid at all costs!

As the title, avoid at all costs!

Despite their promise of 'delivery on time, first time', this is far from the truth despite constantly promising a delivery date. Then upon cancellation of the order due to them not having yet delivered the furniture, they try and charge a 'fee' for the refund.

Don't deliver when agreed, charge fees for a refund

This is the most underhand company I have ever had the misfortune to deal with, their customer service is non-existent, and they'll keep telling you it needs to be signed off by a manager. Four weeks later there is still no refund and they now want to try and charge a 'fee' to refund you!

They ignore emails, and also try and claim try and say you agreed to terms and conditions which at no point were agreed to!

Looking at many, many reviews by others of this company it seems I am not alone despite what their own "reviews" on their website will try and have you believe. I really didn't think companies like this still existed, it's all about the money and not the customer...