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Karlos Coleman

3 years ago

This dealership has the best customer service, but...

This dealership has the best customer service, but there is one big major issue I had with this place. I got the 2017 Elantra at the beginning of 2016 and the salesman ended up working out a deal for me where I was to put down 1,000 but I didn't have to come up with that until two weeks out, mind you communication is key. So few days of driving the car I started getting threatening phone calls from the finance department and even the owner of this establishment called me harassing me even threaten to take me to court to prosecute me for a car that I had all attentions on being back the 1,000 dollars on behalf of the deal that was worked out for me, I even still have voice messages from the ower. Overal I stil think it is an great dealership but I WILL NEVER BUY FROM THEM AGAIN because of a lack of communication on their end.

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