J

J C

4 years ago

Bought a 2017 GLI, love my car, but it is definite...

Bought a 2017 GLI, love my car, but it is definitely the first & last time I purchase anything from there again.

There is nothing specifically wrong with this place, but overall I just didn't feel welcome or comfortable when it came to the maintenance of my car.

However, this dealership did notice that my car hadn't received some 'software update' as part of a factory recall. This fact gave them the 2 extra stars in my rating.

I also learned that having dealerships service your vehicle is a good thing as they know any and all recall issues your vehicle may have. This is my 2nd new vehicle, my first is 18 years old and the only time I ever took it to the dealership is when I received a letter from Ford.

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