Shayla Evans

Review of Hilton Garden Inn / Homewood S...

I took a star away for the parking situation. It i...

I took a star away for the parking situation. It is not clearly written anywhere that Valet parking $33 a day is the really the only way to park. Arriving at the hotel late at night I used digital check in but since I was unclear on the parking I went to the front desk. I was greeted with 'hey boo'... i asked about how the parking works who do i pay, she asked me did I not pay valet but valet told me I pay the front desk. I understand they are a third party contractor but should at least be on the same page. There is also a $5 a day hotel fee FOR WHAT? Rooms were nice with balconies. Toilet and shower are in the same room, making it difficult to shut the bathroom door, and sink was outside the bathroom. Breakfast was horrible for a Hilton property, I ended up throwing it away. location was why I picked this property it was close by everything I was going to, but I probably will pick somewhere else where I'm greeted by my name or even acknowledge that I'm a Diamond member