Brett Amos

Review of Hyatt Regency Knoxville

I booked 3 weeks in advance. I get to the hotel a...

I booked 3 weeks in advance. I get to the hotel and they gave my reservation away. Then after they explained to me that they didn t have a room for me, 20 people walk in and check in. I ve never had such a bad experience with a htoel. Who takes a reservation then when you arrive tell, oops, we have no rooms left. Miserable.