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Nikola Bozovic

3 years ago

Advantages: The whole hotel, all facilities and se...

Advantages: The whole hotel, all facilities and services are at the level of 5 *. The complex is beautifully decorated and maintained. The staff is very helpful, cultured and friendly with one exception (more on that below). The food is top notch in terms of choice and quality of preparation. This applies to the hotel breakfast and dinner. The food at the pools is just as tolerable as the coffee. My advice is to go to the hotel's a la carte restaurant for lunch or coffee for a better lunch or coffee. The entire interior of the hotel with swimming pools and spa is available most days, containing various pools from ordinary to thermal. 4 types of saunas, salt room also available all day. Everything is beautifully decorated, maintained and clean. The rooms are clean and very well equipped and have terraces.

Disadvantages: The music in the pools outside is really boring. At the pool next to the hotel still help God, some deep house quietly. In the aqua park, something that should relax but is very monotonous so that in the end it irritates. The terraces of the two adjoining rooms are in some places separated only by a small plexiglass, so if your neighbors are awake longer than you, you feel as if they are sitting in your room and talking.

Incident: While swimming in an indoor pool, my child climbed one of the islands in the middle of the pool to play with a sprinkler. I'm right next to it and I checked that it wasn't accidentally forbidden but nothing was written. An older man is coming, some manager, I guess, on the stomach in the 8th month of pregnancy, I would say, and he starts shouting at my baby to come down. I look at him and call him, but he still does not address me but my child directly. I then get out of the pool and ask what the problem is while he explains to me that what the child is doing is not allowed, he can't do that, etc. The discussion ended with me explaining to an older and pregnant man who is a 5 * hotel manager that if something is not allowed to be done, he should write (as he writes in a hundred other places what we are and should not do) and that he cannot to keep the word to the guests because it is not their manager but the staff.

Had it not been for this incident I would have given the hotel a clean 5 stars. Otherwise for every recommendation if you don t run into this individual.

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