J

Jessica Richard

3 years ago

I was looking to purchase my first vehicle which w...

I was looking to purchase my first vehicle which was just a ridiculously stressful experience before I even got to a dealer. New? Used? Make? Model? Color? Options? Just shoot me. I found out that I got a pretty good deal through my employer which directed me to Kenny Ross South. I was greeted by Jarrett as soon as I arrived (and not in that gang up on you way that you expect when you go to a car dealer) and after being juggled a bit which was no one's fault but my own, Jarrett walked me through a few car choices. I was literally there for HOURS and held the place open long past closing time. Mostly being indecisive and making sure I made good choices. Everyone was very helpful and friendly throughout the entire experience, including one of the salespeople giving a ride home and back to the dealership when a forgotten driver's license needed retrieved. I was a basket case, but Jarrett very calmly walked me through it, never once making me feel pressured or try to rush me.

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