Cecilia Orton

Review of ROI Call Center Solutions

Had a job interview here and when I arrived at my ...

Had a job interview here and when I arrived at my scheduled time, I waited for 20 minutes before an ambulance arrived and wheeled some guy out. After that some guy came and asked if anyone was there for an interview and I said I was and he took me upstairs and interviewed me for a job I didn't apply for which paid less and was something I wasn't even interested in doing in the first place. The only reason I applied at this place is because my wife works here which has been a total disaster. Last week she was working and some kid came in super sick and stayed almost the whole day before management sent him home. Thanks to that she became very sick and missed work on the following Monday. On Tuesday she went in still very sick and explained to her coach, Sommer, that she was still sick but she didnt want to get in trouble for missing work so she would stay if it meant she wouldn't get in trouble. Her coach texted their manager, Joel, and explained the situation to which he responded she was okay and that she could go home. Well the next day she went in to work, still sick, and Sommer informed my wife that she would be receiving a written warning from Joel. When my wife confronted Joel about this and told him that if she knew she was going to be getting in trouble she wouldn't have missed work. She also told him that she can't afford to go see the doctor and we don't have insurance. To which he replied "oh come on, it's not that expensive." Excuse me? How dare you tell a grown adult what they can and can't afford when you have no idea about their financial situation. If it's so cheap then you pay for it! Or get this very unprofessional, corrupted company to get some insurance for their employees! I would recommend to everyone to steer clear of this company at all costs. They are just another business that cares little about their employees and cares a lot about making a profit off the backs of underpaid and overworked human beings.