I purchased their CPT program #6 for $600 in June ...

I purchased their CPT program #6 for $600 in June 2020 during the middle of the pandemic with my unemployment money, in hopes that the mentality "you have to spend money to make money" would propel me in my dire need of employment. I should have never spent that money nor had faith in this company!!!! Worst decision ever! Due to ongoing unemployment for over a year, losing everything and having to move in order to even find work, I was unable to schedule to take the exam. Waited on the phone for an hour, spoke to three different people who only offered me the 7th edition program for $400 (at their discounted rate), As I continued to tell every person and even the manager that I was transferred to that I didn't have the money to buy a whole new program. All I wanted to do was take my test that I paid for. They all gave me the same answer.... that it wasn't available and that I would have to purchase a new version that would be good for 5 years. So why wasn't the #6 version good for that amount of time???? If this company cannot offer me the test to take in order for me to obtain my certification, then they should refund me my money because they stole it from me!! I will continue to speak up about this company and their thievery! NO help what so ever with refunds due to extenuated financial challenges due to COVID nor an alternate option for taking the test! So extremely disappointed in this company, larger corporations offered more help and leniency then this company did. By far the worst company I have ever had faith in due to its large presence in the fitness industry.