M

Marshall Usinger

4 years ago

Michael and Dan were very nice. They arrived on ti...

Michael and Dan were very nice. They arrived on time. However, before they did any examining of my faulty outlet, they were quick to explain that there was a $280 dollar "non-member" charge if I were to move forward with anything. It felt very "sales-y" and did not sit well with my experience. They then back peddled and said they would look at the outlet and write me a quote for everything. To replace my faulty outlet and replace our smoke detectors, the quote came out to over two thousand dollars! Outrageous. I really did appreciate the help and insight but over two grand you have got to be kidding me. Too much of a sales approach and even with their 'membership' of 160 dollars it would have saved us 50 bucks. How does that work, exactly? Would not recommend unless you want to spend top dollar.

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