3 years ago

We came with 4 adults and 2 children and had reser...

We came with 4 adults and 2 children and had reserved the family room for this. One of our children cannot walk yet, only crawls.

Negative:
This is where the first problem started. The hotel description stated 3 rooms with 6 full beds. We found 4 beds and 2 very uncomfortable sofa beds that were estimated from the 90s in terms of function and condition. Incidentally, this also applied to the side bed, where the bare metal was rusty and only covered with a thin fabric cover. In addition, the mattress was too small, which meant that the little one slipped between the mattress and the edge several times during the night. We made do with a few towels here. The next big problem was the cleanliness of the room. It is only swept, not wiped, and only very superficially. The piece of onion peel that was in front of the kitchen unit was a loyal companion for 2 weeks. Walking barefoot in the room let alone crawling with the little one was out of the question, as the result was black hands and feet. Generally the room was very shabby.
The hotel complex consists of 3 hotels (Vonresort Golden Beach, Golden Coast and Elite) this ensures a lot of activity on the beach outside of the holiday season in Germany. Dinner and breakfast have the charm of a large, filled station hall where the search for seats can take 10 minutes. Unfortunately, the food has little variety to offer, but there is a lot of choice. Twice a week there is a Turkish evening with local specialties. At lunchtime we were mostly in the snack bar from the beach. Here it is much smaller and a little more pleasant because there were fewer people. Unfortunately, the hotel put exactly the same CD on which rattled from the old speakers on the ceiling every day. Unfortunately too loud for a cozy meal and conversation.
The staff tried to be always friendly, but you noticed more quietly that the typical Turkish friendliness was not there as you might be used to. The mini disco takes place every evening at 8.30 p.m. and was unfortunately rather bad compared to other hotels.
WiFi is free, but unfortunately only available at the contact points such as the reception and restaurant. In the room it is a matter of luck whether you have WiFi or not.

Positive:
The area outside was well maintained and was constantly cleaned. The pools and the beach were always clean and nothing was broken. The baby pools were provided with sun protection and there were enough loungers available. The pools were unfortunately not heated and therefore it was much colder than in the sea. A jetty in the sea led to a platform on which there was a bar and individual parcels that could be rented on a daily basis for 50 to get a little more privacy. Everything was fine here too.
There was always a lifeguard on site on the beach and if not this was marked with flags. Showers and a bar with drinks were available right on the beach.
The beach is a 5 minute walk away, but we were at the end of the complex that was close to the beach. So it can be 15 minutes, depending on where you are. But it drives in every 5 minutes
small golf caddy bus to the beach.

In general, I would recommend anyone with a family to take the largest category. The family suites are newly built and are much better equipped than the other rooms. One can recommend the hotel with some restrictions. If the cleanliness was better and the rooms were renovated regularly it would be a good hotel.

Comments:

No comments