We had a terrible experience with Keith the owner ...

We had a terrible experience with Keith the owner of Don's Vacuum villa. We paid half of the quote up front with cash. A couple weeks later he was supposed to install our central vac system, the fist day he was supposed to be here he canceled because of a "home show type event" aka a booth at the fairgrounds, then the rescheduled date he showed up late around 10 am and didn't leave our house until about 8 pm. The job was not completed in those 10 hours and so he needed to come back. He did come back about 3-4 months later, showed up late AGAIN and stayed late AGAIN. We then got a bill from him that was MUCH higher then the original estimate he gave us, after much discussion/arguments we paid what we were quoted to include additional materials that were needed for the job. To top it off, he had one of his employees calling bugging us about the final payment within a week of the job being completed...umm hello you took how many months to install my system and then you have the nerve to call me about final payment....wow top notch on the customer service, way to go Don's! I would NOT recommend this company to anyone that is looking to get a central vac system installed.