Teygan Moss-Grant

Review of Woodcliff Hotel and Spa

We rented the southwestern suite as soon as we got...

We rented the southwestern suite as soon as we got into the hot tub and press the button the hot tub lost power and started leaking water through the ceiling to the first floor through the lights the management failed to react quick enough the maintenance had no clue what to do they had no sympathy for our stay at all. all we did was get a full refund and never received our complimentary stay which they promised and it was our anniversary that we were celebrating after months of being locked down in our home due to covid we couldn't celebrate until almost 2 weeks ago.