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I was at This called Wyndham ocean front Virginia ...

I was at This called Wyndham ocean front Virginia Beach on June 21/2020 made reservations for 2 nights 3 days when got at this nasty hotel they did not have room available and it was past 4 pm and we got room at 5 pm and it was not what I was told the lady at the time I made my reservations when called front desk it was my worse customer service I ever heard, so I called Wyndham Customer service they did not do anything , there were no Towels, no AC working, Sink in the Bathroom Drain not working,AC Thermostat hanging,Balcony Door not sliding had to push hard open and the door frame had a hole with sharp edges easily cut your hand, Trash outside the room and also Fire Sprinkles all Rusted Dont how safe it is. On my next day requested Towels at the Front Desk at 1:45pm did not get so call Front Desk at 5:00 pm and the answer l got was YOU ARE NOT ONLY WE OTHER PEOPLE ALSO SO WE GET TO YOU AS WE CAN . So I had to buy my own Towels called the Customer Service and they said it is a INDEPENDENT PROPERTY THEY HAVE TO TAKE CARE OF ISSUES . So as a paying customer this is so called Wyndham ocean front Virginia Beach Hotel cannot keep up with the name THEY ARE USING AND CUSTOMER SERVICE WHAT IS WYNDHAM MANAGEMENT DOING IN THIS MATTER I GUESS THEY ONLY WANT GET PAID ON THE NAME NOT WHAT THEY DO?????. This is the worse Wyndham ocean front Virginia Beach Hotel I would not suggest anyone to this worse nasty dirty and the most worse management and employees in hotel industry . Really this HOTEL SHOULD BE CLOSED OR HAVE A MAKE OVER WITH NEW MANAGEMENT AND CUSTOMER ORIENTED EMPLOYEES.

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