I just went to Atamian VW Honda in Tewksbury, MA w...

I just went to Atamian VW Honda in Tewksbury, MA where I was helped by Kyle Willett. Kyle was very knowledgeable, easy going, and friendly. While I already had a good idea of what I was looking to buy (a new VW Jetta) I was a bit nervous about the car buying process. I last purchased my Jetta in 2002 with the help of a friend who is an experienced negotiator. This time I was just going in with my little sister and neither one of us are good hagglers. Kyle s non-pushy attitude set us both at ease.

My first test drive was a 2014 Jetta. It handled well and provided a comfortable ride. During the test drive Kyle did great job listening to the options and packages I was interested in. I appreciated that Kyle was knowledgeable about the differences between my 2002 Jetta and the 2014 Jetta. While the 2014 had the options I wanted, Kyle mentioned that they had a 2015 priced comparably but with a navigation system as well. This really intrigued me since that would be more than what I hoped for within the target price I wanted to pay. After test driving the 2015, both my sister and I liked this car more than the 2014. It felt a bit roomier and the car interface felt more intuitive to me.

When sat down to discuss numbers, I definitely felt my heart rate go up. However, Kyle remained relaxed and presented me with a fair offer. He never gave any hint of annoyance when my sister and I asked to step out of the office to discuss the offer. After some discussion with Kyle and the finance manager, I believe we both came to a happy compromise. I believe I got a good price for the 2015 and for my trade in.

I cannot wait to pick up my new car on Monday. Kyle really made the car-buying process easy and I was out the door in a few short hours. I would definitely recommend working with Kyle at Atamian VW Honda to all of my friends and family.