I called to set up an appointment and they said so...

I called to set up an appointment and they said some b.s. about this call will set up my appointment to schedule me setting up my appointment for my visit in one week. Why am I having to wait a week just to set up a visit? They said the reason I had to wait so long is because there's to many vets. What if I had a problem that needed to be seen soon? No excuse, just a broken system.