Faith Crump

Review of Crucial Care

I personally witnessed first class treatment in Ja...

I personally witnessed first class treatment in January after having complications from colon surgery and was so impressed by the professionalism by all of the staff, the prompt admission and treatment throughout my stay, I recommended them to everyone. As working in the healthcare field for many years, you do not often find an entire staff go out of their way to make you comfortable and meet your needs. Last week my husband and I were in NC as a family member had passed away. My husband had experienced chest pain and shortness of breath for several months on exertion and none of his doctors were concerned enough to pursue. His symptoms worsened so we packed up and headed to Jacksonville as fast as I could drive..I was headed straight to Crucial Care. We made it 7 minutes before they were closing.
They saved my husband's life. The ARNP, Angela was on call and had superior cardiac training and within 45 minutes of arrival, she had arranged direct admit to Mayo cardiac unit. Upon arrival they immediately did ECG, got his last one from Mayo, started IV, called ambulance, she had spoken directly to cardiologist.... he was having heart attack and had a 99% blockage in his main coronary artery. By the Grace of God and the quick response and knowledge of Angela at Crucial Care, my loving husband of 27 years is sitting here beside me tonight. I am not an ER person and would probably die before going to one so wish Crucial care were open 24/7 and had more locations.