It's sad to see that Triplett has such bad reviews...

It's sad to see that Triplett has such bad reviews, we've really enjoyed our time with them. Repairs have always been prompt, and we would stay here for many years if we weren't moving to buy a house. Kelli at Triplett was our amazing realtor! She found us an awesome home, and was super responsive. They have a great deal at Triplett, where if you use one of their realtors, you get out of your lease without any fees. That has made the possibility of us becoming home owners a reality. Right now our rental property is a super cozy two bedroom with awesome vaulted ceilings. We're two blocks from downtown Ames, and there is a Cyride bus one block away, it really is just an ideal situation. Rent is higher than we paid in a different state, but for our location and space it's quite a bargain. Some of the employees at Triplett could improve their customer support skills, but ultimately we've really enjoyed working with them, especially Kelli and Dennis.