Selina Marks-Perigo

Review of Snow Planet Ltd.

Overall for my kids it was a good experience but o...

Overall for my kids it was a good experience but one thing that stood out was the staff , we weren't told where to get gears from let alone skiis or boards we were from out of town and first time visiting yet nobody gave a run down on where to collect anything from just got told go around the corner and get geared up. It was pretty much parcel parcel with is like nobody wanted to deal to us properly and tell us hey here's your clothing put it on and come back for a board it was pretty much go see that person then come back see this person. Then on the ice the staff weren't really focusd on what's happening just conversating between one another forgetting they have a duty of care.
It wasn't all bad though despite having the down fall it was fun for my children to learn to snow board and the reception staff were extremely nice.
I would recoomend snow planet to friends and family.

Thanks