Mena Nayeri

Review of Lund

Not able to select zero stars. Their "customer ser...

Not able to select zero stars. Their "customer service representative" was very apathetic while informing me that losing a key is not a maintenance emergency on a Friday night and that I could take it up with the office on Monday. I don't take much with me when walking my dog. I searched through half a mile of grass for an hour and a half. When I asked if I should sleep on the sidewalk all weekend she told me that was "up to me". Most locksmiths won't open a door without proof of possession and payment. She asked about my second key. If I had that it would have been lost too. Apartments don't exactly have hide-a-key spots outside the door. She refused to reach out to maintenance. She also refused to let me speak to a super. Thanks Nicole!!