SingHung Chan

Review of EasyParcel Sdn Bhd

Parcel sent on 20/12/2019 but until now 7/1/2020 s...

Parcel sent on 20/12/2019 but until now 7/1/2020 still not yet delivered,

Live Chat keep reply the same for every day, every time.
No phone number to call and check my problem.
Email also keep reply will get back soon
and I have contacted them for more than 1 week, but no response.

They only response on my first live chat on this parcel, but after that every live chat got no response.

it seems that they knew it is from me and don't want to solve my issue and is avoiding my chat ....

"We receive a high volume on chat and therefore the response time may be delayed. We'll get back to you soonest. "