G

Gordon Pettit

4 years ago

I ordered a pack of filters from them or so I thou...

I ordered a pack of filters from them or so I thought. After 2 and half weeks I still did not receive the email that my order had been shipped. I contacted them via chat and ask why. The person said I would recived my order by the end of the week. That same day I finally got the email that my order was shipped. So that tells me they did not ship it until I ask ask about it. Then I received my order a few days later (3 weeks after I placed the order) and it was only ONE filter. I contacted them again and the girl said I only ordered one filter. I told her the order I picked said a case of filters. I ask her why I paid so much for one filter and she replied because I broke up a case. I thought I bought a case but it turns out you pay just as much for one filter as you do a case of filters. I ask her to give me what I ordered and she told me I would have to pay again. Sorry I will never spend another dime with this ripoff of a company and i will suggest to all of my friends and customers to do the same.

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