My co worker stated the nurse gave the patient the...

My co worker stated the nurse gave the patient the heart medication (pills) to take and walked away. The patient laughed and said she was not going to take it !! omg :( I'm sure the nurse documented observing the patient take the meds in the patients chart.....Double omg :( :( :( :( The review for this hospital are currently 2.9..It seems that those numbers correlate with the care given.