Kasia Owczarek

Review of The Sandbanks Hotel

One of the worst hotel experiences I've ever had. ...

One of the worst hotel experiences I've ever had. My room was tiny and super ugly, I couldn't spend there 2 nights so I requested a change and got a larger one, with a nice view. The location of this hotel is marvellous - just at the beach, couldn't be better! But the hotel is in such a bad state - decayed, smelly, probably not renovated since decades!
On both my nights they had the Christmas parties, so restaurants were closed. The reception was so busy that I couldn't order room service. I was offered food in the bar - which was so crowded that I would have to queue for my meal for a long time! And I was told by the manager that I could have made a reservation in advance to secure a space...
The only thing that I can't complain about is the view from my window - right on the beach!!!