Lori Guarnera

Review of Niagara Mohawk Power Corp. (Na...

No power and it is 11 degrees outside. I call and...

No power and it is 11 degrees outside. I call and a tech comes in about an hour. He says no power at all reaching my house and lineman has to come. I ask when and he tells me in about an hour because "we can't leave you with our power." Well apparently they can. Guy shows up, I go out to talk to him. Me works for about an hour then leaves. NO POWER AND NO UPDATE. . Have to find a place to board my dog so I can stay in a hotel that I can't afford because I am unemployed. No way to check on the status because the outage phone number is an automated yes or no system. Now what?