Nicholas F

Review of UNM Cancer Center

Come here and be prepared to wait. We've often sho...

Come here and be prepared to wait. We've often shown up on-time or early for an appointment and waited 30+ minutes past the appointment time, even at 7am. What used to take 3 hours at another clinic now takes 7 hours at UNM cancer center. The staff are incredibly inefficient and SLOW. The service is very impersonal; Instead, the staff appear to rely on their fancy computer system and coded wrist bands to tell them /what/ you are and /what/ you need, not /who/ you are and how they can /care/ for you. We've been called to come in, then the front desk had no record that we were supposed to be there. You'll get routed to different desks on different floors and wait at least 15 minutes upon each move. The quality of treatment seems to be comparable to what you would receive at other centers.