Call the office/Box office got an automated respon...

Call the office/Box office got an automated responses, it s sad because their were individuals in the office not sure if they even got the call or if their were told to forwarded the voice messages but if you can t even do your job as manager than be sure their are staff to answer any questions, even the event staff had no clue on times and locations on the event i was intending a event this was a huge let down ,needs improvements on customer support and information on the events status not that hard to have a phone call or meeting prior to all times also I had a 15 minute message email saying the event started even though the ticket said 2 hour and a half later than registered