K

K S

4 years ago

I would tend to agree with the other reviews about...

I would tend to agree with the other reviews about lack of organisation, communication and empathy.

After a few incidents, including receiving details of another patients treatment plan - (massive breach of confidentiality) which LWC brushed under the carpet. We decided we lost confidence in this clinic and have declined further treatments.

We got the impression this clinic is only interested in making profit from other people's fertility struggles.
In my initial consultation we felt like we were being read to from a script of how successful the consultant was at making women ovulate. My questions were waved away; particularly about the pelvic pain I have. Turns out, after visiting another clinic with a consultant who listens - I have had a diagnosis.
All further treatments I was offered from LWC would have been a waste of money, because they wouldn't have worked. Further confirming our belief this clinic are only interested in making money off people's hopes for a baby.

The fact that my response to a complaint in part blamed Covid-19, absolutely flawed me. Having paid thousands (plus travel expenses) to this clinic to be told the poor communication/treatment was because of Covid, yet the invoices and request for payments come through within minutes.

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