Laura Evans

Review of Mercure Hotel Auckland

Possibly the worst hotel stay I have experienced i...

Possibly the worst hotel stay I have experienced in a long time. Checked in at 3am on Sunday night and was given a room on the 2nd floor, overlooking the roadworks on Queen Street. Roadworks started around 6.30am, so you can imagine this wasn't a restful night. The room itself was large but due to this being an ambulant room, complete with sink at specific height for an ambulant person, not for a woman of 170cm. Sheets and shower curtain stained both stained.

Second night i discovered my room was connecting as for 3 hours I got to listen to the poor woman next door having a personal crisis, not sure she wanted to share this with me. I was woken up at various points during the night, again due to street noise.

Checked out and wasn't even asked about my stay, staff engagement minumum. I stay in AKL a lot for work but rest assured will not be staying on this poor representation of accommdation again. Didn't bother to try the other facilities, as had no desire to experience anything else about this property.