I contacted A#1 Air a couple of weeks ago to see a...

I contacted A#1 Air a couple of weeks ago to see about getting a technician to repair my air conditioning unit that was turning on inside but not turning on outside. The technician came in and after some investigating said I had a Freon leak. He said my three options were to 1) do nothing, 2) replace the inside unit for $4500, or 3) replace the inside and outside unit for $7500. He also said that if I purchased a whole system, I could get a nest home thermostat, a ring doorbell, and a google mini installed for an extra $300 (when these had been advertised on the radio as being free). Obviously that's a lot of money I didn't have on me, so the technician mentioned that they had financing available. While he was running my credit, I made the decision that I wanted to get a second opinion from another company/repairperson. After informing the technician of this, he then offered me 10% off the entire system to "sweeten" the deal and told me he "had to do some leg work to get you this loan". (Like what, answer a few questions from a loan officer that took maybe 5 minutes? Give me a break.) I once again informed him I wanted to contact someone else, but I paid for the dispatch fee and thanked him for coming out. Two days later I had a different company come look at my system. The new technician recognized that my system did not have a Freon leak after all, but simply had a clog in the drain and needed a Freon recharge of less than 1 lb. I asked him about the life of my inside and outside systems and whether they needed to be replaced, and he said no, that with regular maintenance they should last about 5-10 more years before I need to start thinking about replacing them. The cost of this visit was only $85 - versus $4500 or $7500 from before - and my air conditioning has been working perfectly ever since. I have since called A#1 Air to cancel the loan I was approved for, and reported their technician to the customer service department, who said they would inform his manager and have his manager call me. That was 10 days ago, and I'm still waiting on that call. I'm sure there are some good people that work there, but just beware that there are some bad ones too that only care about making a big sale and not actually fixing your air.