Jacquelyn Staggs

Review of Mountain BizWorks (formerly Mo...

During the pandemic of 2020 I applied for a Rapid ...

During the pandemic of 2020 I applied for a Rapid Recovery Loan for my small, local business struggling in Charlotte, North Carolina. They matched me up with this company.
The company had me fill out an EXTENSIVE application (which took days) then I waited for weeks. After ME following up numerous times, I was finally emailed and told I was approved for a small sum of money.
They asked a few more questions, one being if I had received an SBA Loan. I said yes and then heard nothing back for weeks again.
Yet again, I reached out numerous times and finally was told I actually could not receive the loan since I had received an SBA one in the past.
My anger is due to the fact that I waited for months. Additionally, why was I not asked about an SBA Loan PRIOR to my credit being run?
As much as I appreciate opportunities to help businesses like mine during these tough times, THE LAST thing I needed was more damaged credit, false-hope, and the run-around.
I said all this to a manager and was told there was nothing that could be done.
Extremely disappointed in this company.