Chef Du Hood

Review of Transat

Do not travel with air transat! Very bad experienc...

Do not travel with air transat! Very bad experience he had 4 hours late on my flight and no compensation offered. In addition I waited for my luggage 3h of time at the carousel. With all the extra costs! When I call the customer service after the trip I wait 1:30 on the line to finally get hung up. Then I call back 1 day later I wait 3:00 on the line to finally be told that airtransat is washing the but and there will be no compensation! I ask to speak to a superior and they hang me up again. Last time I travel with this mediocre company. Beware!