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Accessing the rental-car parking garage can be a c...

Accessing the rental-car parking garage can be a challenge depending on which direction you approach the airport. Be prepared to drive around the entire airport to make the poorly marked 'rental cars' drop-off lane.

Additionally, instead of having one giant bank of 8 or 10 elevators in the rental car parking garage, they really need to be broken up into two banks of 4 or 5. Not very well done.

The HVAC needs some work on the gates between the terminals (15 and 16) - the perfume smell wafting down from the duty free store made me nauseous during my wait at the gate.

I do like the abundance of power / USB outlets around the airport - this is the best thing about SJC

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