T

I purchased a car advertised on website and in-sto...

I purchased a car advertised on website and in-store as a turbo engine, which turned out to not be true. Carmax let me return and re-purchase the vehicle at a cheaper price, but the billing office was completely unprepared as to how to handle this. They didn t tell me what I needed in order to properly finance the vehicle a 2nd time, and now I am in an ongoing back-and-forth with Carmax and my bank to re-apply and re-finance the vehicle, months after I drove it off the lot, and I m going to be stuck with whatever new APR I get. Unfortunately I m greatly disincentivized to ever solicit this dealership again. If you plan on relying on their 7-day money back guarantee , be warned that you ll have to go through the reversal process with Carmax AND your financial institution, which may be a very cumbersome process.

Comments:

No comments