Not great, the evening staff refused to open the b...

Not great, the evening staff refused to open the bar when our group returned from our event. This was organised with the day staff however not passed on and the knight manager would not open the bar under any circumstances. Also the room phone was plugged into the wall, not a socket in the wall but just a hole in a brass plate. Strangely it wouldn't work?! The breakfast was pretty average as well for the price.