Pedro Matos Sousa

Review of Vip Hotels

Front desk personnel did an exceptionally poor job...

Front desk personnel did an exceptionally poor job by accommodating our needs. We ve requested to speak to the staff manager & we were told he wasn t available to come to speak to us. We were also told that the front clerks were not allowed to contact the manager by phone as a policy rule..... Terrible! About the condition of the room: the AC wasn t working in the room & kept blowing hot air, the shower kept on leaking throughout the entire night
Overall experience - not worth a 10 bucks. Much stress and incompetent personnel with bad attitude. Won t be coming back and won t recommend to any of my international friends to stay at this hotel.