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Booked a suite with 2 bathrooms and a balcony, rec...

Booked a suite with 2 bathrooms and a balcony, recieved a ground floor room, parking lot view, and one bathroom. One bedroom did not have an air vent. We ordered room service for breakfast and were brought the wrong meal, many parts of the meal were stale. Didn't see any staff disinfecting the 3 days we were there. Also tried to call the front desk on two occasions to ask a question, no answers.

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