Mitch KSC band

Review of Bergen County Camera

I had an absolutely unacceptable experience at Ber...

I had an absolutely unacceptable experience at Bergen County Camera. To the point where I feel it necessary to post my experience and, hopefully, convince people not to use this store s services.
About a week ago I stopped into the store to get information on buying a camera. It must have been a Thursday night since that is the only evening they stay open. I pass by the store on my commute home from work so it is convenient for me to stop in on the way home but not at other times. The sales person I spoke with seemed knowledgeable and helpful. I wasn t ready to make the purchase that night but expected as I came to a decision on what model I wanted I would be back.
This past Friday I had pretty much made up my mind as was ready to make a purchase. I drove to the store after I got out of work and arrived around 5:45 5:50. The store was still open. The same salesman came over to help me and after a few minutes of final comparisons I was ready to buy a camera. Literally. I was pulling out my wallet to hand him my credit card. But the clock had struck 6 PM and they WOULD NOT sell me the camera. The salesman told me he had an appointment after work he couldn t miss so he had to leave. OK. There are other people here. Can someone else write up the sale? The answer was a definitive NO . At that point the lights started turning off around me and I was told to come back tomorrow. But coming back the next day wasn t convenient or possible for me. I left somewhat disgruntled and vowed to go by the same camera at a store closer to where I live.
However there was another really important point the people at Bergen Camera failed to let me know. And I only found out the following Sunday (I don t live in Bergen County so stores near me are open on Sundays) when I went to purchase the camera elsewhere. There was a special from the manufacturer that expired on Saturday. So I could no longer get the camera at the price I was quoted with the additional accessories it was to include. If that had informed me of this I might have gone out of my way to come back on Saturday. Or gone elsewhere. And I had told them I couldn t come back until their next late evening the following Thursday. Not only did they refuse to take the 10 15 minutes I t would have taken to sell me the camera but they all didn t give highly pertinent information about the need to make the purchase within 24 hours or lose the sale price.
I will NEVER step foot inside Bergen County Camera again. I ve never heard of a store that wouldn t complete a sale for a customer that was already in the building prior to closing. And I will tell anyone who asks about my lousy experience there and advise against going to their store.