If I could give 0 I would. I was guest at an event...

If I could give 0 I would. I was guest at an event there and Amy was very rude and seemed to rush us. She not only took control over how things were going; (apparently the way the event planners wanted it done wasn't good enough) her and her staff went into our quarters rummaged through our items, while the event was taking place and no one was there. We should've pressed charges it's illegal to go through someone's stuff without them present or without permission. That is very unprofessional and frowned apon.
While we were dining not finished with our deserts yet she instructed the bus boys to come take our water glasses, while we were still using them. When I asked to keep mine, and asked who told you to do so, he pointed at Amy. He also stated, "I was told to take glasses if you were done or not there are plastic cups you may get at bar." What!?! The amount of money spent on venue that was outrageous.
After the toasting and all, I went to approach Amy only to find she had left for the evening. Ah now I understand why we were rushed, she was ready to go home. Very unprofessional, and I think she should be reprimanded.
Anybody thinking of renting venue, please check other places. Yes it is a beautiful place but the customer service you receive on your special day will disappoint you and your guests.