The main water line running into my house broke. I...

The main water line running into my house broke. I had a sump pump that ran non-stop and no water pressure. My neighbor recommended The Waterworks.

A gentleman came to my house. He looked at the massive hole I dug to reveal the problem, asked where the water shut -off valve was, and scribbled something down on his clip-board. Then, he left.

I NEVER HEARD ANYTHING BACK FROM THE WATERWORKS. NOTHING. I didn't hear, 'we don't want the job', or 'we are very backed up at this time'. . no further communication at all. They left me in a bad spot because I waited on them for 2 days. Two days with almost no water. Not enough pressure to take a bath or shower. The whole thing was insulting and disappointing.

I did have the problem fixed. . by another company. I won't call The Waterworks again.