I am not prone to giving poor reviews, but this wa...

I am not prone to giving poor reviews, but this was a series of disasters that cannot go without public comment. To begin with, and the greatest error on the resort staff, was not lighting the walk-ways at night. By this, I mean not maintaining the lights that were present, but burned out. My wife stumbled down three concrete steps in the dark, spraining and bruising her ankle. When we reported this to the lobby staff, the response we got was that they would correct the lighting. Three days later, those lights were still dark. You would expect a manager or someone to check to make sure she was OK; not this staff.
The resort charges for things like high-speed wifi, but don't expect to receive any in the casitas. Sunday morning we wanted to connect with our church's Sunday School and sermon, but repeated attempts to have the staff resolve the issue resulted in us missing both things. We literally had no wifi until the morning of the last day, and any use required traveling to the lobby.
The toilet did not flush well, which required a reflush, which required a ten minute wait until the tank refilled. Interestingly, the bath tub wouldn't empty. An environment log for the fireplace that wouldn't burn. A spa that wasn't open, even though AZ allows that. A workout facility open for just a few hours in the morning. On and on...
Was the location spectacular? Yes, very pretty. But there are other places just as pretty, and I am guessing you get what you pay for, and you probably don't leave with an injury.