Company offers bribes for removal of negative feed...

Company offers bribes for removal of negative feedback! Owner refuses to talk to customers. Company will not change prices for shoddy service. STAY AWAY FROM THIS COMPANY AT ALL COSTS.

(Former) GM Jeff is a liar and cares nothing for his customers once he has their deposits. Had a new drain field put into my front yard. I was told that the day after the permit was pulled, they would start, the day later, it would be inspected and filled in. Permits were pulled on Thursday. They didn't start work until Monday. Workers, who were supposed to be at my house "first thing in the morning" started on Monday at 10:45 AM and left at 4:00 PM; he claimed they "ran out of daylight" to finish in one day. As a result, inspection was pushed from Tuesday at 10:00 AM to Wednesday at 2:00, and no one cared to tell us about it. Backfilling went from Tuesday afternoon to Thursday. Meanwhile, the workers have complained about working conditions, including not being paid differential on the 4th of July when they had to come out and install risers. Master plumber, Barry says, "We aren't the cheapest. We aren't the most expensive. But we are the best." Avoid at all costs.

Follow up: The septic didn't pass the first inspection and two members of the team, including the master contractor of the company said they knew the job wouldn't pass inspection the first time. The system passed on Friday. Requested to speak to owner James Lapin. He refuses. Company threatened to take legal action immediately upon completion of job.

In response to owner response: The only discount that was offered was $100 for removal of negative feedback. Management claims "discounts" for not hauling in and out extra loads of dirt, charges that weren't in my initial contract and I never would have agreed to pay anyway.